HR Coordinator Careers at ShoreAgents: Your Path Into People & Culture

People & Culture is one of the most rewarding areas you can work in. You get to shape the employee experience, support people through their careers, and build the kind of workplace where people actually want to show up.

At ShoreAgents, HR Coordinator roles support both internal operations and our Australian and New Zealand clients who need HR admin assistance. It's a dual-purpose role in the best possible way — you're developing your HR skills while doing genuinely meaningful work.

Here's what the role really looks like.

What Does an HR Coordinator Do at ShoreAgents?

HR Coordinator roles at ShoreAgents can take two forms depending on the opening:

Internal HR support — Working within ShoreAgents' own People & Culture team, supporting recruitment, onboarding, compliance, employee records, and staff communications.

Client-facing HR admin — Supporting an Australian business with their HR administrative needs: updating employee records, coordinating onboarding processes, managing leave tracking, drafting HR documents, and providing administrative support to their HR function.

In both cases, the work is structured, professional, and relationship-driven. HR coordinators are often the first point of contact for employees with questions — which means communication skills, warmth, and discretion are essential.

Day-to-Day Responsibilities

Depending on the specific role, your daily work might include:

Recruitment coordination — Posting job listings, scheduling interviews, communicating with candidates, maintaining the applicant tracking system, and supporting hiring managers through the selection process.

Onboarding administration — Preparing employment contracts and offer letters, coordinating system access and equipment setup, collecting required documents (IDs, government IDs, emergency contacts), and ensuring new hires have a smooth first week.

Employee records management — Keeping digital personnel files up to date, tracking leave balances, updating payroll-relevant information, and maintaining accurate headcount records.

HR document drafting — Writing memos, policy updates, position descriptions, letter templates, and other HR communications.

Payroll support — Coordinating attendance records, flagging anomalies, and liaising with payroll providers to ensure accurate, timely pay.

Employee engagement support — Helping coordinate company events, staff recognitions, survey administration, and culture initiatives.

Compliance tracking — Ensuring mandatory government contributions (SSS, PhilHealth, Pag-IBIG) are properly documented and deadlines are met.

What Skills Do You Need?

A strong HR Coordinator at ShoreAgents typically has:

• A bachelor's degree in Psychology, Human Resource Management, Business Administration, or a related field
• 1–2 years of HR or administrative experience (fresh graduates with strong internship experience are considered)
• Excellent written and verbal English communication skills
• High attention to detail — HR errors have real consequences for real people
• Proficiency in Microsoft Office or Google Workspace
• Familiarity with HRIS tools (BambooHR, Sprout HR, or similar) is an advantage
• Discretion and professionalism — HR handles sensitive information daily

What Makes Someone Thrive in This Role?

Beyond the technical requirements, the best HR Coordinators share certain qualities:

Genuine care for people. HR isn't just paperwork — it's about the humans behind the paperwork. If you genuinely care about the employee experience, that will show in every interaction.

Organization and follow-through. Onboarding has fifteen steps. Recruitment has twelve candidates. Nothing should fall through the cracks. HR coordinators who thrive are the ones who track everything meticulously.

Emotional intelligence. HR professionals regularly handle sensitive situations — performance concerns, personal leave, workplace conflicts. The ability to listen with empathy while remaining professional is invaluable.

Proactive communication. Don't wait for people to come to you with problems. Good HR coordinators anticipate needs and communicate before issues escalate.

Why This Role Is a Great Career Launchpad

The HR Coordinator role is one of the best entry points into a long-term People & Culture career. Here's why:

You'll develop a broad foundation across all HR functions — recruitment, onboarding, employee relations, compliance, payroll, and engagement. This breadth is valuable throughout your career regardless of where you specialize.

You'll gain exposure to international HR practices through the Australian clients you support — adding global experience to your CV.

At ShoreAgents specifically, there are growth paths into senior HR roles, HR Business Partner positions, and People & Culture leadership as you develop your skills and tenure.

What You'll Receive as a ShoreAgents Employee

All ShoreAgents team members receive:

• HMO coverage (health insurance beyond PhilHealth)
• SSS, PhilHealth, and Pag-IBIG contributions
• 13th month pay
• Full employment contract under Philippine labor law
• Office-based work environment at Philexcel Business Park, Clark Freeport Zone
• 9-hour daytime shifts aligned with Australian business hours

Apply Now

If you're passionate about HR and want to build your career in People & Culture, visit shoreagents-careers.com to see current HR openings, or send your CV to recruitment@shoreagents.com.

People are at the heart of everything at ShoreAgents. We'd love to have someone who feels the same way on our team. 🧡